Returns and Exchanges

Return Policy

At Beautiful Journey, we aim to ensure you are completely satisfied with your purchase. However, we understand that sometimes an item may not be what you expected. If that's the case, we're here to help.

Return Period: You have 14 days from the date of delivery to initiate a return. Item must be returned to us within this time period.

Condition of Returned Items: Items must be returned in their original condition, including all packaging and accessories.

Return Shipping: Return shipping costs are the responsibility of the customer. We recommend using a shipping method that provides tracking, as Beautiful Journey is not responsible for lost or damaged return shipments.

Refund Processing: Once we receive your returned item and confirm its condition, we will process your refund. Please note that it can take several days for the refund to reflect in your account.

Exclusions: Certain items may be excluded from our return policy. Please check the product page for any specific return information.

For questions or assistance with your return, please contact our customer support at info@beautifuljourneyshop.com.